FAQ

Frequently Asked Questions

Find answers to the most common questions about our home services.

Do you provide disinfecting services?

Yes, we offer disinfecting services for both residential and commercial properties. We use high-quality disinfectants to kill germs and viruses, helping to maintain a safe and healthy environment for your family, employees, and customers.

Do you provide cleaning services after business hours?

Yes, we offer flexible scheduling to meet your business’s needs. We can clean your office before or after business hours to ensure minimal disruption to your operations.

What areas do you service?

We serve both residential and commercial clients throughout the Sydney area. If you're unsure whether we service your area, please contact us for more information.

What should I do to prepare for my cleaning service?

For residential cleaning, we ask that you pick up any personal items, such as clothing or toys, to allow our team to clean efficiently. For businesses, simply ensure that the areas to be cleaned are accessible and free of any obstructions.

Can I schedule a one-time deep cleaning for my home or business?

Absolutely! We offer one-time deep cleanings for both residential and commercial properties. This is a great option for special events, move-ins/outs, or just a seasonal refresh.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly, non-toxic cleaning products that are safe for pets, children, and the environment. If you have any specific product preferences, we can accommodate them as well.

What cleaning services do you provide for businesses?

We offer a full range of commercial cleaning services, including office cleaning, restroom sanitation, floor care, window cleaning, and trash removal. Our team works efficiently to ensure a clean and professional workspace for your employees and customers.

How often should I schedule a cleaning service for my home?

We recommend regular cleanings based on your lifestyle and needs. Weekly or bi-weekly services are popular for busy households, while monthly cleanings may be sufficient for homes with fewer occupants.

Do you offer custom cleaning plans for businesses?

Yes, we provide tailored cleaning plans for businesses of all sizes. Whether you need daily office cleaning or a more flexible schedule, we can design a plan that fits your business’s unique requirements.

Do I need to be home during the cleaning service?

No, you do not need to be home during the cleaning. Many of our clients prefer to provide us with access to their home or office, and we ensure a secure and professional service. We’ll leave everything spotless by the time you return.

Satisfied Customers

Our Customers Can’t Stop Talking About Us

Read the latest Google Reviews from our customers

Jeke Terei

Kelly did an outstanding job cleaning my house. She went above and beyond much better than the previous cleaners I’ve tried from other companies. She was meticulous and friendly and I would recommend Crib Crew without hesitation. Great work Kelly & Crib Crew!

Response from the owner

Kelly did an outstanding job cleaning my house. She went above and beyond much better than the previous cleaners I’ve tried from other companies. She was meticulous and friendly and I would recommend Crib Crew without hesitation. Great work Kelly & Crib Crew!

Soundhiya Selvaraj

Daniel and his team provide exceptional cleaning services! Kelly did a fantastic job—she was thorough, professional, and left my home spotless. Communication with Daniel was easy and seamless. I highly recommend their services!

Response from the owner

Daniel and his team provide exceptional cleaning services! Kelly did a fantastic job—she was thorough, professional, and left my home spotless. Communication with Daniel was easy and seamless. I highly recommend their services!

Jenjira Wall

Vivi and her team are amazing! They are super friendly and cleaned my apartment so thoroughly, everything looks spotless. I highly recommend their services and will absolutely be a returning customer!

Response from the owner

Vivi and her team are amazing! They are super friendly and cleaned my apartment so thoroughly, everything looks spotless. I highly recommend their services and will absolutely be a returning customer!

Maria Maratos

Daniel and Fahad from Crib Crew cleaned our windows, shutters, mirrored wardrobes and my goodness me… I nearly walked through the glass. An incredible job done with such friendly and professional service. Highly recommended and we will see you in 3 months gentlemen!

Response from the owner

Daniel and Fahad from Crib Crew cleaned our windows, shutters, mirrored wardrobes and my goodness me… I nearly walked through the glass. An incredible job done with such friendly and professional service. Highly recommended and we will see you in 3 months gentlemen!

Tria Reyes

Vivien was so thorough and shoutout to Daniel cos he did a fantastic job of assisting me with my concerns.

Response from the owner

Vivien was so thorough and shoutout to Daniel cos he did a fantastic job of assisting me with my concerns.

Christian Saffa

We hired this company to clean for an end of lease. Excellent experience, definitely would recommend! They were super accommodating and flexible with rescheduling our appointment when an unexpected emergency came up. Nattaya and Viviane did a phenomenal job and were very considerate of setting aside personal items for us to pick up once they finished cleaning. Looks cleaner than when we moved in!

Response from the owner

We hired this company to clean for an end of lease. Excellent experience, definitely would recommend! They were super accommodating and flexible with rescheduling our appointment when an unexpected emergency came up. Nattaya and Viviane did a phenomenal job and were very considerate of setting aside personal items for us to pick up once they finished cleaning. Looks cleaner than when we moved in!

Miinor Beatz

We had a great experience with Crib Crew! The owner, Daniel, was super accommodating, responsive and easy to get scheduled quickly! Plus they offered different options for pricing packages. But best of all was Viviane who came to clean! She left my parents’ apartment sparkling! My Mom said she was like a ball of energy that didn’t stop moving the entire time she was there. Plus they sent me photos! Will definitely use them again. Thank you!!

Response from the owner

We had a great experience with Crib Crew! The owner, Daniel, was super accommodating, responsive and easy to get scheduled quickly! Plus they offered different options for pricing packages. But best of all was Viviane who came to clean! She left my parents’ apartment sparkling! My Mom said she was like a ball of energy that didn’t stop moving the entire time she was there. Plus they sent me photos! Will definitely use them again. Thank you!!